Question 1

Is BazTel eSIM compatible with all devices?

Accepted Answer

BazTel eSIM works with most eSIM-enabled devices, including the latest models from Apple, Samsung, Google, and others. Ensure your device supports eSIM before purchasing. If you're unsure, check your device settings or reach out to our support team.

Question 2

Can I use the BazTel eSIM in Austria only?

Accepted Answer

Our plans are designed for use within Austria, offering reliable national coverage. If you need connectivity in other countries, check out our international plans.

Question 3

Does BazTel eSIM provide voice calls in Austria?

Accepted Answer

BazTel eSIM plans are data-only. However, you can make voice and video calls using apps like WhatsApp, FaceTime, Zoom, or Skype.

Question 4

What happens if I cancel my trip to Austria?

Accepted Answer

If your travel plans change, you are eligible for a full refund according to our refund policy—another reason BazTel is a smart choice for eSIM Austria users.

Question 5

Are there any hidden fees or additional charges?

Accepted Answer

No. The price you see is the final amount—no hidden fees, no extra taxes. We believe in complete transparency.

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