Question 1

How do I know if my phone works with eSIM Congo?

Accepted Answer

Check your phone settings for an 'Add eSIM' option. Most modern smartphones support eSIM in Congo without any issues.

Question 2

When does my Congo eSIM plan start working?

Accepted Answer

It activates automatically when your device connects to a local network in Congo — no manual steps needed.

Question 3

Do I need a passport or ID to buy this eSIM?

Accepted Answer

No documents are needed. You can buy your eSIM for Congo online and get started in minutes — no KYC required.

Question 4

Can I use this eSIM for voice calls in Congo?

Accepted Answer

This eSIM is for data only. You can still make calls using internet apps like WhatsApp, FaceTime, or Zoom.

Question 5

What happens if my trip to Congo gets cancelled?

Accepted Answer

No problem. If your plan isn’t activated yet, you can request a full refund. Just reach out to support.

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