Question 1

What’s the difference between regular SIM and eSIM?

Accepted Answer

Regular SIMs are physical. eSIMs are digital — no chip, no tools, no swapping. Just scan and go.

Question 2

Can I use eSIM Mexico for short trips?

Accepted Answer

Yes, plans start from 1 day up to 30 days. Perfect for short vacations or work visits.

Question 3

What if I delete the eSIM accidentally?

Accepted Answer

Reach out to our support. We’ll help you reactivate it or issue a new one if needed.

Question 4

Can I use my eSIM on both phone and tablet?

Accepted Answer

No, one eSIM works on one device at a time. If you want data on both, use hotspot sharing.

Question 5

Will the eSIM Mexico work on all phones?

Accepted Answer

Most modern smartphones support eSIM. Check your phone's specs. iPhone XR and above and newer Android models generally support it.

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