Question 1

Do I need to install the eSIM before arriving in Uganda?

Accepted Answer

No, it’s not required. You can install your BazTel eSIM before or after arrival. As long as your device is eSIM-compatible, activation takes just a few minutes.

Question 2

Can I use a BazTel eSIM for video calling apps like WhatsApp or Zoom in Uganda?

Accepted Answer

Yes. BazTel eSIM supports smooth video and voice calling via apps like WhatsApp, Zoom, FaceTime, and more—ideal for staying in touch while abroad.

Question 3

Will my BazTel eSIM work while visiting popular tourist spots like Jinja or Murchison Falls?

Accepted Answer

Yes. BazTel connects to top mobile networks to give you the best coverage possible in both urban centers and well-visited natural areas.

Question 4

Is it possible to use a BazTel eSIM with a dual SIM phone in Uganda?

Accepted Answer

Absolutely. You can keep your primary SIM for calls or texts and use the BazTel eSIM for data while in Uganda—perfect for balancing work and travel.

Question 5

Are BazTel plans suitable for remote workers or freelancers staying longer in Uganda?

Accepted Answer

Definitely. BazTel offers prepaid plans with easy top-ups and up to 30-day validity, making it a flexible option for remote work on the go.

Question 6

How do I recover my eSIM if I accidentally delete it from my phone?

Accepted Answer

If your eSIM is deleted, just contact BazTel’s 24/7 support. They can quickly resend your QR code or help reinstall the eSIM on a compatible device.

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